Is live chat better than phone support when dealing with forex brokers?

Live chat often beats phone support for speed and convenience, letting you multitask while getting instant text responses without hold music or call logs. Screenshots and screen shares resolve technical issues faster. However, phone works better for urgent voice clarification, accents, or complex explanations where typing fails. Good brokers offer both seamlessly. Chat transcripts provide records for disputes, unlike verbal calls. Many traders prefer chat during trades to avoid distractions. Test both channels yourself—support quality shows in response time, knowledge, and problem resolution, not just the medium.