Do forex brokers offer personal account managers or only general support?

Larger brokers usually provide general support through shared queues, sufficient for most queries. Personal account managers come with VIP accounts, high deposits, or high volume, offering dedicated help, custom analysis, and priority service. Managers track your account, suggest strategies, and expedite issues but sometimes push deposits. General support scales better for retail traders. Requesting a manager may upgrade service temporarily. Weigh convenience against potential sales pressure. Active traders benefit more from dedicated help, while casual ones rarely notice the difference.