Last Updated: January 13, 2026
1. How Can We Help You?
Welcome to BrokerAnalysis Help Center. We're here to assist you with any questions or issues you may have regarding our broker comparison platform, reviews, and tools.
2. Frequently Asked Questions
How do you review and rate forex brokers?
Our expert team conducts comprehensive reviews of forex brokers based on multiple criteria including regulation, trading platforms, fees, customer support, and user experience. We test each broker extensively and rate them on a 5-point scale. Learn more about our review methodology.
Is BrokerAnalysis free to use?
Yes, our broker comparison platform is completely free for users. We may receive compensation from brokers when you click on links or sign up through our site, but this does not affect our reviews or rankings.
How often do you update broker information?
We continuously monitor and update our broker data to ensure accuracy. All broker reviews and ratings are reviewed at minimum every 3 months, or whenever significant changes occur with a broker.
Can I trust your broker reviews?
Our reviews are conducted by experienced financial professionals and traders. We maintain editorial independence and follow strict editorial guidelines. All reviews are fact-checked by our compliance team before publication.
Do you provide financial advice?
No, BrokerAnalysis does not provide financial, investment, or trading advice. The information on our platform is for educational and informational purposes only. Always conduct your own research and consult with a qualified financial advisor before making investment decisions.
3. Contact Support
If you can't find the answer to your question in our FAQ section, our support team is here to help:
Email: shey@brokeranalysis.com
Response Time: We typically respond to all inquiries within 24-48 hours during business days.
4. Report an Issue
Found a bug in our website, incorrect broker information, or broken link? Please let us know:
- Email us at shey@brokeranalysis.com with "Issue Report" in the subject line
- Include the URL where the issue was found
- Describe the issue in detail
- Provide screenshots if applicable
5. Suggest Improvements
We value your feedback! If you have suggestions for improving our platform, features you'd like to see, or content recommendations, please email us at shey@brokeranalysis.com with "Feedback" in the subject line.
6. Business Hours
Our support team is available:
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 2:00 PM (EST)
Sunday: Closed
7. Additional Resources
Explore these helpful resources:
- Our Blog - Latest news and insights about forex trading
- Best Brokers for Beginners - Start your trading journey
- Broker Comparison Tool - Compare brokers side by side
- Comprehensive FAQs - More detailed questions and answers
8. Media & Press Inquiries
For media inquiries, interviews, or press-related questions, please contact:
Email: shey@brokeranalysis.com
9. Partnership Opportunities
Interested in partnering with BrokerAnalysis? We're always open to discussing mutually beneficial partnerships with brokers, financial institutions, and fintech companies.
Email: shey@brokeranalysis.com
10. Accessibility
BrokerAnalysis is committed to ensuring digital accessibility for all users. If you encounter any accessibility barriers on our website, please contact us at shey@brokeranalysis.com and we will work to address the issue promptly.